Can I request a custom painting?
Yes! We offer custom paintings created to your specifications. Please contact us through the "Custom Art" section of our website or email us at
support@artkshetra.com, and we’ll work with you to create the perfect piece of art.
What if the painting arrives damaged?
If your painting arrives damaged, please contact us within 7 days with photographs of the damage and the packaging. We’ll either send you a replacement or issue a refund, depending on your preference.
What is your return policy?
We accept returns for paintings within 15 days of receiving your order. Please refer to our Return Policy for detailed instructions on how to initiate a return or exchange.
Can I exchange a painting for another one?
Yes, exchanges are possible within 15 days of receiving the artwork. If you’d like to exchange your painting, please contact us for further instructions.
How do I care for my painting?
To preserve the beauty of your painting, we recommend the following care:
• Keep it out of direct sunlight to prevent fading.
• Avoid hanging in damp or excessively hot environments.
• Use a soft cloth to gently dust the painting, and consider framing it for additional protection.
How can I contact customer service?
If you have any questions or need assistance, you can contact our customer service team at
support@artkshetra.com .We’re happy to help!
What if I change my mind about my order after I’ve placed it?
If you change your mind, please contact us as soon as possible, ideally within 24 hours of placing your order. We can cancel or modify the order before it is shipped. After shipment, please refer to our return policy.
